Shadow
AI discovery
Shadow AI is AI used without approval: consumer chatbots on personal accounts, AI browser extensions, local models and API keys on personal cards. PromptGlass discovers all of it from network, browser and endpoint signals, scores each app for risk, and gives you a path to approve, coach or block.
Outcomes
- ✓A real AI inventory, not a survey
- ✓Fewer unapproved apps month over month
- ✓A request path that keeps people productive
What you get
Inside PromptGlass shadow ai discovery
Continuously updated AI catalog
Chatbots, copilots, coding assistants, AI features inside SaaS apps, AI extensions and model APIs, each with a risk profile.
Personal account detection
Tells corporate workspaces apart from personal accounts for the same app.
Beyond the network
The endpoint agent finds desktop AI apps, IDE plugins and local LLM runtimes that never touch the proxy.
Approval workflow
Employees can request an app from the coaching message; reviewers approve or reject in the console or ServiceNow.
Rollout
Four steps, no big bang
Start in observe-only mode and tighten controls as you learn what your organization needs.
- 1
Discover
Import proxy or SWG logs for an instant retrospective view, then deploy sensors.
- 2
Score
Each app is rated on data handling, account type and business value.
- 3
Decide
Approve, tolerate with coaching, or block.
- 4
Steer
Redirect users from unapproved apps to the sanctioned alternative.
Shadow AI discovery: FAQ
What is shadow AI?
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Shadow AI is the use of AI tools, accounts or models without the organization’s knowledge or approval, such as consumer chatbots on personal accounts, AI browser extensions, local LLMs or API keys on personal cards.
Can PromptGlass find shadow AI from historic logs?
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Yes. Upload or stream existing proxy, firewall or SWG logs and PromptGlass matches them against the AI catalog to show historic usage before any sensor is deployed.
Find out how your company really uses AI.
Start a free 30-day AI usage assessment: a complete shadow AI inventory, the sensitive data leaving, and the AI seats you are paying for but not using.