What is an AI acceptable use policy?
Definition
An AI acceptable use policy is an organizational policy that states which AI tools employees may use, for which purposes, with which categories of data, and under what conditions, along with how use is monitored and what happens when the policy is broken.
What to include
Approved and prohibited tools; data classes that may never be entered; rules for personal accounts; requirements to review AI output; disclosure rules for customer-facing content; how to request a new tool; and how usage is monitored and by whom.
Why written policies are not enough
A policy no one sees at the moment of use rarely changes behavior. Enforcing it inline, with a short coaching message when a rule applies, works far better than annual training alone.
Turning policy into rules
Each policy clause maps to a rule: match on tool, group and data class, then allow, coach, redact, block or reroute. PromptGlass ships templates for common clauses.