AI governance glossary
What is AI literacy?
Definition
AI literacy is the combination of skills, knowledge and understanding that lets people use AI systems effectively and responsibly: knowing what a tool can and cannot do, how to prompt it well, how to check its output, and which data must never be shared with it.
Why it is now a requirement
Regulations such as the EU AI Act expect organizations that deploy AI to take measures to ensure a sufficient level of AI literacy among staff who use it.
Measure before you train
Usage data shows who uses AI, for which tasks, and where they struggle (high re-prompt rates, abandoned sessions, risky data). That targets training where it matters.
Teach in the flow of work
Short coaching messages at the moment a rule applies are more effective than annual courses alone.